Overview
Check out the interactive video below to learn how to reset a user's password in Desktop.
Users can be locked out of PIMSY due to too many incorrect password attempts, or manually for a number of reasons. Due to this, PIMSY's Support staff cannot reset a user's password through a direct request: users need to go to their internal PIMSY Champions for assistance with login issues. Follow the steps below to reset a user's login credentials, allowing them access to the system again.
Required Permissions and Prerequisites
- This article is in reference to our Desktop application
- Please refer to our article on How to Reset a User Password to learn more
How to Reset a User's Password in Desktop
Watch this interactive walkthrough to see step-by-step instructions for resetting a user's password in the Desktop application.
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