aging reports
Do any of you have agings or use aging reports by expected amounts? Not reports with the billable amounts? Our current report is not picking up the correct amount if it is to be billed to the secondary insurance. The report we are using (aging report by payor expected) is is picking up the total expected amount as being outstanding. It should show just the co payment amount as being due.
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Official comment
The PIMSY Development Team has been working on ticket #5961 to address this - it's almost complete, and the answer will be posted on here when it's resolved.
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The ticket has been closed and resolved: when you are billing a claim to the secondary, you need to make sure that the Primary box in the invoicing screen is not checked. When it is checked, it confuses reports since both are marked as Primary payers. Be sure to flag the claims accurately when the report is run.
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