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PIMSY Help & Windows7 (article)

Problem:

We have found that when a user accesses the Help tab within PIMSY, the system shuts down if the computer is running Windows7.

Solution:

Open the Windows icon on bottom left of the computer screen.  In the "Search Programs and Files" window, type cmd and press Enter.

Right-click on cmd listed at the top and select "Run as administrator." 

When a black window opens, at the end of the text, type, lodctr /R and press Enter.

Open PIMSY as normal and you will have access to the Help tab with no shut-down issues.

If you cannot find what you need in this article, please contact Support (email) or call 877.334.8512 ext. 3.

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