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From time to time users run into trouble where they mistype the security key or url.

From time to time users run into trouble accessing PIMSY because they mistyped the security key or web service URL.

You can access buttons that will allow you to change those values from the login dialog. 

Simply type the word SHOWBUTTONS into the login ID field and click the login button. Two small buttons will be displayed that will allow you to retype your URL or security key. 

Once you have set the URL and key, try to log in again using your normal login and password.

If you cannot find what you need in this article, please contact Support (email) or call 877.334.8512 ext. 3.

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